For most people, WhatsApp is a cool tool for fun. So are Telegram, Signal, WeChat, Discord, iMessage, Messages, Viber, Facebook Message, Botim etc. However, WhatsApp with over a two billion users is undoubtedly the most popular of these. The widespread use and acceptance of WhatsApp as a messaging tool has many service providers aiming to make their services available on that platform in order to reach their numerous clients. In 2018 South Africa’s Absa Bank pioneered the concept of mobile banking. …